Quality Service

1. Provide users with free consulting services on product knowledge of air energy water heaters (heat pump water heaters) and water purifiers at any time, and formulate a complete design plan for free according to the actual use needs of users, and correctly guide users to rationalize the selection.

2. During the installation and commissioning of the equipment, our company will provide free training to the user's technical personnel, including teaching equipment operation specifications, troubleshooting and maintenance skills, etc., and assign engineers to fully cooperate with the construction unit designated by the user to conduct on-site guidance and on-site installation projects. debugging.

3. In strict accordance with the after-sales service terms stipulated by the state and other value-added service commitments promised by our company, we will carry out timely after-sales repair and maintenance services, and provide all spare parts and spare parts in time.

4. From the date of acceptance of the product, the whole machine will be guaranteed for 18 months free of charge. If the equipment fails during the warranty period, our after-sales service personnel will respond to maintenance within 24 hours. For quality problems that are not artificially damaged, our company is responsible for Repaired to the original technical standards, the parts that cannot be repaired shall be replaced free of charge.

5. After the expiration of the warranty period, our company will still provide after-sales service of the product and implement life-long maintenance. If the equipment fails, the damaged spare parts will only be charged at the factory price.

Phipsun (Jiangmen) Electric Appliance Manufacturing Co., Ltd

Address: No.18, Xihuan Industrial Zone, Huangzhuang Avenue, Jiangmen, Guangdong

Service hotline：0750-3850338

Investment hotline：400-8926-888

京ICP备10002622号-38

Phipsun International Trade Co., Ltd

Address: g / F, E3, Huale industrial center, 31-34 huotanshanwei street, Shatin, N.T

Tel：(852)28913839

Fax：(852)25345885

Email：phipsun@phipsun.com